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| Job Details: |
Job
Title: |
Personal Injury Claims Handler - * |
| Reference: |
LB6299 |
| Date
Added: |
12 March 2010 |
| Job
Type: |
Full-Time |
| Key Skills: |
Claims Handler, Personal Injury, Insurance |
| Description: |
Location - Milton Keynes. Objective:
To deliver a positive customer experience by communicating with our stakeholders in a helpful, proactive and professional manner.
To handle and settle claims made upon the Bureau promptly and fairly.
Key Responsibilities:
To process work chronologically and/or in order of priority, and to help out other claims handlers to ensure that this is achieved when necessary
To deal with all aspects of claims handling including letter writing, telephone contact, diary management, valuation, negotiation and settlement of the following types of claim / loss:
Loss or damage to property
Moderate injury
Intermediate heads of claim
Intermediate Liability Issues
Costs – predictable scheme
To keep up to date with MIB good claims practice and champion this throughout the team.
To act as a referral point to less experienced claims staff.
To act within set handling authorities as defined by the Claims Authorities Matrix.
Skills
A good understanding and application of agreements and claims handling processes / procedures, gained from experience of working as a Grade 8 Claims Handler or similar. This should include:
Uninsured Drivers Agreement and/or
Untraced Drivers Agreement and /or
Internal Regulations
The Road Traffic Act
Article 75
EC Directives
To be able to use the AS400 or similar system as well as Microsoft based products.
To understand and use the expert valuation system within the operating criteria, and fully appreciate the need and benefits of the same.
A good understanding of motor insurance and claims principles in general.
A good understanding of the Civil Procedure Rules and litigation. |
| Location: |
* |
| Salary: |
£21,600 - £23,400 DOE |
| Contact Name: |
Leanne Burley |
| Company: |
Wilde Associates |
| Telephone: |
01908 500810 |
| Fax: |
01908 500811 |
| Website: |
Visit advertisers website |
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